The business world is constantly changing, and leaders and managers should ensure the organizations stay competitive. Regular training is one way that companies equip their employees with knowledge on what is trending in their line of business. However, the leadership and management of organizations need to go a step farther and incorporate coaching to impart the knowledge acquired from training.
What is Coaching?
It is a process that gives the employees an opportunity to develop themselves and be the best they can be. Coaching enhances creativity, self-reliance, and performance leading to growth, achievement, and development of employees. It leads to the creation of the best practices, use of skills and resources. One cannot exhaust the benefits of coaching in the workplace. What are the major benefits of coaching?
Coaching gives employees career development skills making them feel valuable and satisfied. Satisfaction in the workplace reduces turnover and organizations are able to tap and retain talented individuals in the company. Leaders who take their time to improve employees’ skills gain their loyalty and are willing to learn more from their superiors. Coaching gives the leaders an opportunity to teach employees necessary skills to avoid gaps when people retire.
Increased and Improved Performance
Coaching allows workers to fully develop themselves and influence their strengths and abilities to maximize their performance. It boosts their morale and makes them committed to their tasks’ outcome and achievements of the company’s goals. Spending time developing the staff gives them motivation. The employees not only work towards fulfilling their career goals but also align their goals with the company’s needs.
Adding Value to the Organization
Coaching fosters positive attitude in employees towards their colleagues, leaders and their responsibilities. Allowing the workers to thrive in their uniqueness enhances team, and group performance as every individual brings their creativity to the organization. It provides an environment for feedback as employees give their opinions and receive advice from the managers. A good relationship between coworkers adds value to a company and enables individuals and the organization to reach their maximum potential.
As mentioned above, coached employees perform better and hence allow the organization to have a competitive edge. The employees adapt quickly to the changing environment as coaching supports quick shifts that are necessary for a business to remain on top. Creative and better-performing employees come up with ideas that increase the productivity of the organization. Coaching bridges the gap between educational theory and the practical business. It helps new employees learn fast and adjust to the company’s culture, procedures and policies.
Published on: franklobue.org
Life coaching can be helpful for everyone. Some people may have a misunderstanding of what life coaching is exactly. Life coaches can help point clients in the right direction to achieve their goals. Life coaches develop a personalized plan for their clients that will be most effective in guiding them along in life. This article will talk about exercises life coaches can use to get the best information from their clients.
The wheel of life is a typical exercise used by many life coaches. The wheel includes eight sections in it. The eight categories are Health, Friends and Family, Significant Other, Personal Growth, Fun and Leisure, Home Environment, Career, and Money. The client would draw a line in the eight sections based on how satisfied they are with each category in their lives. This will give you a visual of how satisfied your client is with all different aspects of their life. This exercise can serve as a starting point in formulating a plan to reach higher levels of satisfaction in each area.
This common exercise can be used to identify what your client’s values are. Big rocks represent the things your client values most. Smaller rocks and sand represent things they value less and less. The object of this exercise is to identify lesser valued things that may take up more time in their daily life. The client will have a better understanding of what they want to put more time into and what to avoid.
This exercise is designed to help clients understand things they can and cannot control. Although many things are out of our control, we always have control of ourselves and how we react to events that happen. Guide your client through making a list of things they can and cannot control. This will help them accept the things they cannot control and learn to create efforts to influence the things that are within their control.
Private journaling can help in many different ways. Journaling is a method of self-reflection and can initiate helpful advice from themselves to better strive towards their goals in life. Encourage your clients to carry a journal with them wherever they go and to keep a writing utensil handy. Set a goal with your client to journal every day for a week, or maybe a month. Soon it will become a habit, and they can gather more information to bring to you during your coaching sessions.
Originally posted on franklobue.org
Retail is a tough business. As a manager, you will have to be on your toes at all times. You will have to listen to aggravated customers complaints and concerns. You will be in charge of hiring and training new staff members. All of these responsibilities can be a bit overwhelming. This article will help break down some of the traits and procedures in becoming a good retail manager.
Be The Motivation
A good overall manager knows how to get people motivated and keep them motivated. Some parts of the job may be mundane and tedious, but they are essential to keeping the business running smoothly. One tactic you can use to get your employees motivated is to ask them how they like the job. Encourage your team to be honest with you and help you understand their perspective of what they like and don’t like. This will open up a dialogue between you and your employees and establish a form of trust and comfort. Recognize when someone has done a good job and reward them for it. Incentives or rewards can serve as their motivators in any job setting.
Give your employees something to work towards. One mistake is to over-shoot your goals by a long shot. Consistently over-shooting goals will lead to trust issues and uncertainty. Although drastically over-shooting is never a good thing, do not be conservative about your goals with your team. Make tangible goals that you believe you and your team can reach.
Communication is Key
Motivating your employees and working towards a set goal are great ways to be a good manager. But, if you cannot communicate well with your team, then your goal will never be reached, and your team will not stay motivated. All other skills and methods of being a good manager depend on your communication skills. Communication serves as the backbone of being a good manager. Communicate with your team what is expected of them. Always keep your door open for any questions or concerns from your team.
Take an interest in your employee’s lives. Don’t make every conversation you have with your employees about business. Be personable with your employees and show that you care about their lives outside of the job. This will help set up a lasting relationship with them and help you understand what their needs are. Be careful not to overstep your boundaries with your employees. Keep conversations workplace appropriate and don’t push a topic that they are uncomfortable to talk about.
Originally posted on: franklobue.com
Retail stores have had some major changes since 2017. Over the past year, retail stores have shifted their focus to better fit their customer needs and wants. The progress that has been made has not gone unnoticed. Every year retail seems to be getting more personal and technologically savvy. This article will dive into some of the details about the changes in retail over 2017.
Transparency and Sustainability
Customers have become more socially conscious over the last year. Customers are more interested in where their money is going rather than what they are purchasing. Companies that conduct philanthropic efforts have seen their customer base grow.Customers are concerned with where products are made and how they are made. An increase in environmental awareness across the globe has customers thinking about the efforts put into their purchase. The internet has served as a great tool for businesses and customers to connect. The internet can provide customers with a thorough background of what a company does, and what it stands for. Transparency has become an important practice in attracting customers.Companies can post more material and extend their outreach with social media profiles and their website. Companies can relay their inner workings of their business through their website.
Our smartphones are getting smarter every year. In 2017 the trend of paying with your phone has become a norm. Customers can now access their bank accounts through their mobile device. With their mobile device, they can purchase something with a simple scan of their phone screen. This trend is predicted to continue in 2018. More and more people are picking up smart phones for their new mobile device. It may become impossible for companies to survive without adapting to this mobile paying trend. At some point, there may be a time where no one uses credit cards anymore to pay for things. Wouldn’t that be interesting.
Customers crave a personal connection to a business. Personalized experiences for customers has been around since the dawn of business. The old practices of a personalized experience have been outdated. Technology has played a significant role in customer outreach for a customized experience. Companies have sent emails and newsletters tailoring them to what the customer may want. Smaller companies have and the luxury of getting to know their regular customers by their first name. All of these methods are effective in engaging in a personal experience with your customers.
All aspects of the business have changed with the dawn of the internet. Businesses have had to tailor their marketing efforts to fulfill consumer’s rapidly growing needs. The internet can be used as a significant tool in establishing a business and maximizing outreach to customers. This article will explain how recent advancements in technology have changed the way customers view retail and interact with businesses.
In order for businesses to be successful in today’s climate, they need to be convenient. Convenience is essential for buyers, especially millennials. Millennials are making up more and more of the customer base in all businesses. The millennials are accustomed to having virtually everything available to them through a computer or smartphone. An online presence for any business is essential. Social media platforms are being utilized for customer interaction and purchasing. Mobile wallets are a trending topic for consumers. Retail businesses need to be able to develop strategies to make interactions user-friendly and easily accessible.
Customer service has always been a key factor in driving customers to businesses. Even now, in the digital world of customer interactions, customer service plays an important part in retail and all businesses. Whether it is online or in-store, customers seek personalized experiences when interacting with businesses. Retail businesses should use customer data to continue to deliver personalized experiences. Tracking previous purchases from loyal customers is a good way to develop a “recommended” section for them to attract them to your business again. Overall interest in your customers should be displayed. Invest time into your customers to create new loyal ones. Elicit feedback from customers and consider their thoughts for future improvement.
Social media is being used more than ever before. There are many different social platforms that a retail business could use to reach their market. Retail businesses should look to better themselves on the big ticket social media platforms. Facebook, Twitter, and Instagram are adapting to needs of customer and businesses alike. Social media platforms recognize that customers and businesses interact with them and have made it easier to do so. Establish your retail brand to better suit the needs of the growing population of social media users. The social media platforms can be used to engage with customers and then for the customers to share their experience with your brand. A well-designed website can also serve as an integral part of your interaction with customers.